Functional (IT) Specialist

This is a 100% remote role for candidates based in the Washington D.C. Metro Area (D.C., Maryland, Virginia). Candidates can be located within a 2-hour commute from Alexandria, Virginia.

Note:
This position may require an active security clearance at the time of application.

Viderity is seeking a Functional (IT) Specialist to provide task-unique functional expertise necessary to interpret requirements, ensure responsiveness and achieve successful performance. Advises IT consultants with the analysis, evaluation and implementation of systems and other IT tasks. This role is responsible for ensuring the smooth operation of our internal IT infrastructure, supporting employee systems, and helping to scale our technical capabilities across multiple environments. You’ll partner with engineering, security, and operations teams to deliver seamless IT experiences.

Key Responsibilities:

• Provide day-to-day technical support to internal users (hardware, software, and systems).

• Manage onboarding/offboarding of employees (laptops, access provisioning, etc.).

• Maintain and troubleshoot issues related to Windows, macOS, Linux systems, and productivity tools (Google Workspace, Slack, Zoom, etc.).

• Configure and manage device and endpoint security systems (MDM, antivirus, etc.).

• Ensure secure and scalable network infrastructure (VPNs, Wi-Fi, firewalls, etc.).

• Maintain inventory of hardware, software licenses, and IT assets.

• Collaborate with the InfoSec team to enforce IT policies and support audits.

• • Document standard operating procedures and provide internal training when needed.

• Establish program objectives, success metrics, and detailed project plans.

• Manage resource allocation, timelines, budgets, and risk mitigation strategies.

• Serve as the primary liaison between internal teams, clients, and stakeholders, maintaining open lines of communication and ensuring expectations are met.

• Oversee the work of project managers, team leads, and functional teams to ensure program milestones are achieved.

• Monitor and report on program progress, including status updates, deliverable quality, and budget adherence.

• Identify potential issues, propose solutions, and implement corrective actions as needed.

• Ensure programs comply with federal, state, and organizational regulations and standards.

Foster a collaborative and high-performing team environment across all project areas.

Required Skills:

• Five (5) years relevant experience in IT support, systems administration, or a related field.

• Strong knowledge of networking, troubleshooting, and security best practices.

• Strong organizational and communication skills with a proactive mindset.

• Ability to thrive in a fast-paced, remote-friendly environment.

Required Security Clearance:

o Access Level: IT-2 o Sensitivity Level: Non-critical Sensitive

o Type of Investigation: Current Tier 3 (T3) or National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission.

DoD 8570.01-M Certification: N/A

Exception: If the employee ever requires any Privileged system access, then DOD 8570.01-M, IA & CE certifications are required. o IA Technical (IAT)/IA Management (IAM) Level: IAT Level II o IA Baseline Certification: Attachment_3_DOD 8570 Approved Baseline Certifications_Full_20210526

o CE/OS Certificate: Attachment_4_DLA Approved CS CE

   List_v28_20230221.  Certification must be applicable to the Oracle based  

   DAI Application Environment

o Relevant certification from a nationally recognized technical authority.

Salary range:

$52,700 - $85,000 annually (depending on experience and qualifications)

Benefits:

• • 401(k) Plan with Company Matching

  • Health Insurance (Medical, Dental, Vision)

  • Paid Time Off (PTO) and Holidays

  • Retirement Planning Support

  • Professional Development Opportunities

  • Life and Disability Insurance